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Frequently Asked
Questions

How do I know if we're a good fit?

The best way to find out is to schedule a free 15-minute consultation call. This gives us both a chance to talk about what you're looking for, how I work, and whether it feels like a good match. There's no pressure—just a conversation to see if this feels right for you.

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The truth is, research shows that the relationship between you and your therapist is one of the strongest predictors of good outcomes—even more than credentials or specific techniques. You deserve to work with someone you trust and feel understood by. Book a consultation and let's find out if that's us.

Do you accept insurance?

I accept Aetna insurance in Texas. For patients living outside of Texas or those with different insurance plans, many of my clients use their out-of-network benefits to significantly reduce their out-of-pocket costs.

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Here's how it works: I provide you with a detailed receipt (called a superbill) after each session that you submit to your insurance company for reimbursement. Many PPO plans reimburse 50-80% of my fee, which means your actual cost per session could be much lower than you'd expect.

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To find out your specific coverage, call the number on the back of your insurance card and ask:

  • What percentage do you reimburse for out-of-network outpatient mental health services? (Use CPT code 90834)

  • Do I have a deductible for mental health, and has any been met?

  • Is there a session limit per year?​

How much are sessions?

Individual therapy sessions are $200 for 50 minutes.

I know that's an investment, and I take that seriously. Many clients find that depth-oriented therapy—the kind that creates lasting change rather than just managing symptoms—actually saves them time, energy, and money in the long run because the insights and patterns we uncover keep working long after therapy ends.

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If you're using out-of-network insurance benefits (see above), your actual out-of-pocket cost may be 20-50% of this amount depending on your plan.

How long are sessions, and how often will we meet?

Sessions are 50 minutes, and we typically meet weekly, at least initially.

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Weekly sessions create the consistency and momentum needed for real depth work. Think of it like building a relationship—the more regularly we connect, the deeper we can go and the faster you'll see change.

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As therapy progresses and you're feeling more grounded, we might space sessions out to every other week. But in the beginning, weekly sessions help us build trust and get traction on what brought you here.

Are sessions in person or virtual?

I offer both in-person and virtual sessions to give you flexibility.

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My office is located in south central Austin (Zilker area), and many clients love the ritual of coming to a dedicated space for their therapy work—it can help create a boundary between "therapy time" and the rest of life.

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Virtual sessions (via a secure, HIPAA-compliant video platform) work beautifully too, especially if you're juggling a busy schedule, working from home, or prefer the comfort of your own space. Some clients do a mix of both depending on the week.

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We'll figure out what works best for you.

What hours do you offer appointments?

I offer appointments from 8 AM to 2 PM on Monday, Wednesday, and Friday. I know finding time for therapy can be challenging when you're balancing work, relationships, and everything else. I do my best to work with your schedule, and once we find a regular time that works, we'll keep that slot consistent week to week so therapy becomes a steady part of your routine rather than something you're constantly trying to fit in.

What if I need to cancel or reschedule?

Life happens—I get it. I ask for 24 hours notice if you need to cancel or reschedule. With that notice, there's no charge and we'll find another time that week or the following week.

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If you cancel with less than 24 hours notice or miss a session without letting me know, you'll be charged the full session fee. (Insurance doesn't cover missed sessions, so this would be out-of-pocket.)

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I hold this boundary because your therapy time is reserved exclusively for you, and consistency is part of what makes this work effective.

How long does therapy take?

Honest answer? It depends on what you're working on and what you're hoping to achieve.

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Some clients come for a few months to work through a specific transition or challenge. Others stay for a year or more because they're doing deeper pattern work—understanding relationship dynamics, family-of-origin stuff, or longstanding ways of being that take time to shift.

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This isn't the kind of therapy where I'll keep you coming indefinitely. We'll regularly check in about your goals and progress. When you're ready to wrap up or step back, we'll do that thoughtfully together.

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My goal is to help you develop deep self-understanding and insight that lasts—so the work we do continues to serve you long after our sessions end.

What's your approach to therapy?

I practice depth-oriented, psychodynamic therapy, which means we don't just address surface symptoms—we look at the patterns underneath.

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If you're struggling with anxiety, relationship issues, or feeling stuck in your life, we explore not just what's happening now, but why it keeps happening. We look at how current struggles might connect to your relationships, life transitions, family patterns, or earlier experiences. We're connecting the dots across your whole life to create real, lasting change.

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This is collaborative work. I'll ask questions, offer observations, and help you see patterns you might not see on your own—but you're the expert on your life. My role is to help you develop the kind of self-understanding that empowers you to make different choices and create the life you actually want.

Do you prescribe medication?

No—as a psychologist, I don't prescribe medication. If we determine that medication might be helpful as part of your treatment, I can refer you to a psychiatrist I trust and we'd continue working together in therapy.

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Many clients find that therapy alone is exactly what they need. Others benefit from a combination of therapy and medication. We'll figure out what's right for you.

What if I've tried therapy before and it didn't help?

I hear this a lot, and I'm glad you're willing to try again.

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Sometimes therapy doesn't work because the fit wasn't right—your therapist's style, approach, or personality just didn't click with what you needed. Sometimes it's because the therapy stayed surface-level and never got to the root of what was really going on.

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Depth-oriented therapy is different. We're not just learning coping skills or talking about your week (though we might do some of that too). We're looking for patterns, making connections, and helping you understand yourself in a way that creates real change.

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If you've been disappointed by therapy before, let's talk about it in your consultation. I want to understand what didn't work so we can make sure this time is different.

I'm not sure I'm "ready" for therapy. Should I wait?

Here's the thing: there's rarely a "perfect" time to start therapy.

 

Life is always busy, always complicated, always full.

If something brought you to this website—whether it's anxiety that won't quit, a relationship that feels off, a transition you're struggling with, or just a sense that something needs to change—that's enough of a reason to reach out.

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You don't need to have it all figured out before we start. In fact, figuring it out together is kind of the point.

No Surprise Act

There is no surprise billing in my practice. All fees and policies related to billing will be discussed with you prior to starting therapy, and are outlined in detail in my consent form. I will provide you a ‘good faith estimate’ prior to starting therapy, which will give you an idea of how much your treatment may cost. However, mental health treatment plans are regularly evaluated and tweaked throughout the therapy process based on a number of different factors. Therefore, your estimate may be modified as your treatment plan and needs change. If you have any questions about your billing, please ask, I am happy to discuss this with you further.

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For more information on the No Surprises Act and your rights as a consumer, click here.

512-766-9871

2525 Wallingwood Drive 7D, Austin, Texas 78746

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Virtual therapy in Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, DC, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

© 2023 by Live Oak Psychology.

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